Most orders are dispatched within 1/2 days, with guaranteed dispatch within 5 working days.
Once the orders have left me, they are in the hands of the postal service, they are completely out of my control.
Please note that all orders are shipped by standard post, are at customer’s own risk and I would always advise, whenever possible, that customers choose track-able postal or courier options.
I always obtain a receipt of postage from the Post Office.
For other price options please email firstname.lastname@example.org with your location.
I will only deliver to the address as you enter it and cannot accept any liability for late or failed delivery if the quoted address, phone number or other contact details provided are incorrect. Please therefore be extremely careful and vigilant when entering delivery address details on my checkout page.
If you have not received your order within 14 days of me sending it to you please contact me.
We reserve the right to charge a 20% handling charge on any goods returned.
In the very unlikely event of a delay in dispatching your order, I will contact you by email.
Please allow 7-10 days for delivery.
Goods will only be accepted for return by prior notice and with good reason.
All goods are checked before dispatch for any defects.
Returned goods will only be accepted back in the condition they were sold and within 14 days.
Credits only extend to the purchase price of the goods and DO NOT cover any other costs i.e. post, fitting and/or removal or return carriage costs.
Upon receipt of the returned goods we will refund the total goods amount minus a 20% handling and restocking fee, via the original payment method, within 7 days.
We are not responsible for the postage cost to return the item to us. We recommend all returns are sent via a tracked/signed for service as we will not be responsible for non-receipt.